Learn & Support · Followers and marketing

Post updates to follower channels

Channels people choose to follow, like Platform Updates and How-tos, and posts that go to the channels you pick.

A 2:23 video; captions under CC. The steps are below too.

1. Turn on Followers

   Open your team, then Account, then Team Settings, and switch Followers on. On FasterOS your team can only message people who follow it: no bought lists, no spam. A new team’s first public sharing gets a quick review.

2. Add your channels

   Below, under Follower channels, choose Add a channel. Give it a name and say what it’s for, then Create Channel. Make one for each kind of update people might want, like Platform Updates and How-tos. Each channel has its own follow link and QR code to share.

3. Write a post

   Anything you make can be a post: a doc, a form, a report, an app. Here, a doc in Docs about what’s new.

4. Share it with a channel

   Open Share and set Public Read Access to Followers. Under Post to channels, pick the channels it goes to, then Update Share. Only followers of those channels get it.

5. People pick their channels

   From your follow link, people see your channels, with the one they came for already picked. They sign in or make a free account, and choose Follow.

6. Following, under their name

   Following appears in the menu under their name. Each team they follow is there with what it posts to their channels; open a post to read it.

7. One channel at a time

   They can read all their channels together or one at a time, add channels from the follow link, or unfollow whenever they like.

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