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Customer reviews for $5, not $500
Birdeye, Podium and Trustpilot charge $99 to $599 a month, on yearly contracts. Faster Reviews puts customer reviews on your own site and your products for $5 a month: every reviewer is emailed to confirm, unconfirmed reviews are marked, and bad reviews can’t quietly disappear, so the good ones are believed.
- A fraction of the cost $5 a month for the team, monthly. No contract.
- Believable Reviewers confirm by email; you can flag a review, not delete it.
- On your products Reviews on your business and the products in your store.
- Asked for you An agent can ask for a review after each order or visit.
What's different underneath
The price of the rest of your software
Review platformsBirdeye starts at $299 a month per location, Podium’s Core plan at $399, both on 12-month contracts. Trustpilot is $99 a month for 100 review invitations, $319 for 300, billed yearly.
FasterOSFaster Reviews is $5 a month for the team, monthly, on top of the seats you already pay for. There’s no contract, and no limit on how many reviews come in.
Reviews people believe
Review platformsPlatforms differ: Trustpilot hosts reviews on its own site and lets anyone write one; reputation tools like Birdeye and Podium focus on getting more reviews onto Google and other sites, and on replying to them.
FasterOSEvery reviewer is emailed a link to confirm; if the email bounces, the review is removed, and reviews not yet confirmed are marked as such. Your team can publish a review or flag one with a reason, but not delete it: removing a review is decided by FasterOS, so nobody can cherry-pick.
On your site, on your products
Review platformsReviews show in widgets the platform provides, on its own site or on Google, with more widgets on higher plans.
FasterOSReviews belong to what they’re about, your business or a product in your store, and show there, on your own site. A switch to turn reviews on for any item you’ve built is coming.
Asked for at the right time
Review platformsReview requests go out by email or text from the platform, counted against the plan’s invitations or messages.
FasterOSAn agent can ask for a review after an order, a booking or a closed ticket, by email or text, as part of the same process, without a separate tool.
Side by side
What it takes, and where each one comes from.
| What you need | Birdeye | Podium | Trustpilot | FasterOS |
|---|---|---|---|---|
| Reviews on your own site | Built in Widgets | Built in Widgets | Built in Widgets, more on higher plans | Built in |
| Reviews on each product or service | Add-on By plan | Add-on By plan | Add-on Product reviews, higher plans | Partly On your business and its products; a switch for each item is coming |
| Reviewers confirm by email | Elsewhere Reviews land on Google and other sites | Elsewhere Reviews land on Google and other sites | Add-on Verified when invited | Built in Bounced emails removed |
| Businesses can’t delete bad reviews | Varies Depends on the review site | Varies Depends on the review site | Built in Flag, don’t delete | Built in Flag, don’t delete |
| Ask for reviews by email or text | Built in | Built in | Built in Invitations by plan | With an agent An agent sends them after an order, booking or ticket |
| Bring in Google and Yelp reviews | Built in | Built in | Not built in Its own reviews only | Built in Import from Google and Yelp |
| Manage your Google and Yelp pages | Built in | Built in By plan | Not built in | Not yet Not yet: replies and listings on Google and Yelp |
| The store, bookings and support behind the review | Add-on Messaging and payments, by plan | Add-on Messaging and payments, by plan | Not built in Other tools | Built in |
| Pricing | Contract From $299 a location a month, yearly contract | Contract $399–$599 a month, yearly contract | Yearly $99–$799 a month, billed yearly | Published $5 a month for the team, monthly |
Collect the same reviews
A bakery wants reviews on its site and on each cake, asked for the day after every order, with nothing it can be accused of hiding. Here’s what each takes.
FasterOS: 4 steps, $5 a month
- Create your team and invite the staff1:34 how-to
- Turn on Faster Reviews for the business and its products
- Describe the follow-up: the day after each order, ask for a review
- Publish confirmed reviews as they come in; flag the rare bad-faith one
The first is shown start to finish in a narrated how-to. About 2 minutes of video in all.
A review platform: a contract, then a setup
- Talk to sales and sign a 12-month contract (Birdeye, Podium)
- Connect your Google and other listings
- Connect your point of sale or store for review requests
- Install the review widgets on your site
- Reply to reviews from the platform
If most of your reviews should land on Google, and you want one place to answer them across many locations, a reputation platform does that and FasterOS doesn’t.
Your first year, priced
Our own published prices, and theirs as published or benchmarked. Change anything to match your quotes.
People who build it Team members Locations Visits a month FasterOS $159–$659 Seats, Faster Reviews ($5 a month for the team, any number of locations), and hosting by use. The site, store and agents that ask for reviews included. Already on FasterOS? $60–$60 more Seats are paid once, for everything your team builds: adding this costs only its own use and any add-on. Birdeye $3,588 Starter for 1 location, on a yearly contract. Podium $4,788 Core, on a yearly contract. Includes messaging and payments. Trustpilot $1,188 Starter: 100 invitations a month, one domain, billed yearly, for businesses under $5M a year.Each of these is one tool for one job, with its own bill. FasterOS is a platform: the first solution pays for your team’s seats, and every one after it (a site, a store, a support desk, agents) adds only its hosting and any add-on.
Beyond reviews
What a review platform connects to, FasterOS already has.
Agents that ask at the right time After an order, a booking or a closed ticket, as part of the process. Take the tour →An online store Say what you sell; the Store Starter builds it, with reviews on each product. Take the tour →Calendars and bookings Set your hours once, and people book real openings from a link. Take the tour →A support desk that triages itself Answers from your own knowledge, a ticket and a conversation for every request. Take the tour →Live chat Chat with visitors on your site, routed by topic. Take the tour →Websites Public pages on your own domain, with your reviews on them. Take the tour →Your first year with each
Review platforms
- Pay a yearly contract, with a renewal to negotiate
- Count review invitations or messages against the plan
- Connect the store or point of sale that triggers requests
FasterOS
- Pay $5 a month, and stop any month
- Ask for reviews as part of each order, booking or ticket
- Reviews on your own site, believed because they can’t be cherry-picked
When a review platform is the better fit
- Many locations whose Google ratings drive foot traffic, managed and answered from one place.
- Replying to reviews and managing listings across Google, Yelp, Facebook and directories from one place.
- A brand that wants reviews on an independent site shoppers already know (Trustpilot).
Questions
What does Faster Reviews cost?
$5 a month for the team, billed monthly from when you switch it on.
Can anyone leave a review?
Yes, and every reviewer is emailed a link to confirm. A bounced email removes the review, and reviews not yet confirmed are marked.
Can we remove a bad review?
You can publish reviews and flag one with a reason. Removing a review is decided by FasterOS, so visitors can trust that the reviews they see weren’t cherry-picked.
Can we bring in our Google and Yelp reviews?
Yes: import them alongside the reviews customers leave on your own site. Replying on Google and Yelp, and managing those pages from FasterOS, isn’t built yet.
Can it ask customers for reviews?
Yes: an agent can email or text a review request after an order, a booking or a closed ticket.
Sources, as published in 2026: Birdeye: what does Birdeye cost (Starter from $299 a location a month); CostBench: Podium plans (Core $399, Pro $599 a month, yearly contracts); CostBench: Trustpilot plans (Starter $99, Plus $319, Premium $799 a month, billed yearly).
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