Solutions · Workflow & Process Automation

Custom Notification Systems

This application helps small to growing businesses automate their internal and external communication workflows. Users can define custom triggers based on business logic and automatically send notifications via various channels, streamlining operations and ensuring timely communication without manual intervention.

The FasterOS features it uses

Email templates

Email templates with merge fields filled in for each person.

• Insert merge fields with a click: company name, first name, last name, email, date.
• Fonts, sizes, colors, spacing and alignment.
• Private until shared, like everything else, with tags to keep them organized.

Field logic and events

Event-driven field logic that calculates, decides, and shows or hides fields.

• Respond at exactly the right moment
• Adapt to each situation with If blocks
• Decide on any field’s value
• Keep the form focused
• Forms that are ready when they open

The records behind it

Describe it to the Assistant’s App Starter and FasterOS designs it. This is the plan it made from the words “Custom Notification Systems”: 5 forms that work together, each also a table of records. Yours is designed from your own description, and you can change any of it before anything is made.

Workflow

Records the overarching business processes that are being automated and monitored for notifications.

• Name Text
• Description Long text
• Status One choice: Active, Inactive, Draft
• Owner Team member
• Priority One choice: Low, Medium, High
• Notes Long text

Trigger

Defines specific events or conditions within a Workflow that should initiate a notification.

Belongs to Workflow

• Name Text
• Description Long text
• Type One choice: Data Change, Schedule-Based, API Event, Webhook
• Condition Long text
• Status One choice: Active, Inactive
• Last Fired Date

Notification

Configures the content, channel, and recipients for a message to be sent when a Trigger condition is met.

Belongs to Trigger

• Name Text
• Channel One choice: Email, SMS, Slack, App Notification
• Subject Text
• Body Long text
• Recipient Type One choice: Internal Staff, Email List, Phone Number, Dynamic Field
• Recipients Long text
• Delay (minutes) Number
• Status One choice: Active, Inactive, Draft

Notification History

Logs every instance of a notification being sent, including its status and recipient.

Belongs to Notification

• Timestamp Date Date
• Status One choice: Sent, Failed, Delivered, Read
• Recipient Text
• Content Summary Long text
• Error Details Long text

Media

Stores files, documents, and images related to workflows, triggers, or notifications.

Belongs to Workflow and Trigger and Notification

• Title Text
• File Image
• Type One choice: Document, Screenshot, Configuration, Guide, Other
• Description Long text
• Date Date

The reports your team works in

Every form gets a report: the screen where your team finds, adds and edits records, newest first. Here’s what each one shows, and who it’s for.

Workflow

Filled in by Automation Admin, System Architect Used by Automation Admin, Managers, Team Leads

Trigger

Filled in by Automation Admin Used by Automation Admin, Managers

Notification

Filled in by Automation Admin Used by Automation Admin

Notification History

Filled in by System (Automated) Used by Automation Admin, Managers, Compliance

Media

Filled in by Automation Admin, System Architect Used by Automation Admin, System Architect

How it fits together

The data foundation is structured around Workflows, which define the high-level automation processes. Triggers belong to Workflows, specifying the conditions for notifications. Notifications are then defined under Triggers, outlining what message to send and how. A detailed Notification History logs every message sent. The Media entity is shared across Workflows, Triggers, and Notifications for attached documents and images.

• Trigger belongs to Workflow — Triggers define specific events within a larger Workflow.
• Notification belongs to Trigger — Notifications are the actions taken when a Trigger fires.
• Notification History belongs to Notification — Each entry logs an instance of a specific Notification being sent.
• Workflow — no parent, this is a top-level record for an automated process.
• Media belongs to Workflow — Media is primarily attached to the main Workflow, but also to Triggers and Notifications for detailed documentation.

Make it yours in minutes

1. Create a free account, open the Assistant and choose App Starter.
2. Say what you need in a sentence, in your own words.
3. Review the plan: rename forms, add or remove fields, choose their types.
4. Press Create Data Foundation: the forms, a report for each, and a data dictionary are made for you.
5. Put them in an app, give it your theme, and share it with your team or the world.

See how it works

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