Answer customer email as support tickets

Answer customer email as support tickets

A FasterOS how-to: one button for the desk, an address for your customers.

One button sets up the desk

Agents, Knowledge bases, Set up Faster Support.

Your support address

Account, Faster Support. Share it, or forward your own support@ to it.

A customer emails it

Words and a picture, from their own inbox.

Triaged for you

The agent judges urgency, files the ticket and tells the Support chat.

A conversation for every ticket

The email and its picture, in ChatNow. Reply right there.

They get it by email

And just hit reply.

Back in the same conversation

Their answer, without the quoted email.

Build anything you can imagine

Find every how-to at fasteros.com/support.